Ethical Conduct Policy


At Liminal Connections Ltd, we are committed to maintaining the highest standards of ethics and integrity in our practice. This Ethical Code of Conduct outlines our core values and the ethical principles that guide our interactions with clients, colleagues, and the broader community. Our policies on consent, confidentiality, transparency, and appropriate referrals are integral to our practice.

Core Values

  1. Integrity: We conduct our business with honesty and integrity, ensuring that our actions are consistent with our values and commitments.
  2. Respect: We treat all individuals with dignity and respect, recognizing their inherent worth and autonomy.
  3. Excellence: We strive for excellence in our services, continually improving our skills and knowledge.
  4. Compassion: We approach our work with empathy and compassion, fostering a supportive and understanding environment.

Ethical Principles

1. Informed Consent

  • Clarity and Comprehension: We ensure that clients fully understand the nature of the services provided, including potential risks and benefits. Consent is obtained in a manner that is clear and comprehensible.
  • Voluntary Participation: Participation in our services is voluntary. Clients have the right to withdraw consent at any time without facing any adverse consequences.
  • Documentation: Informed consent is documented appropriately, ensuring a record is kept of the client’s agreement and understanding.

2. Confidentiality and Its Limits

  • Client Privacy: We respect the privacy of our clients and maintain strict confidentiality regarding all personal information shared with us.
  • Disclosure Limits: Confidential information may only be disclosed under the following circumstances:
    • When the client provides explicit consent.
    • When required by law.
    • When there is a risk of serious harm to the client or others.
  • Secure Handling: All client information is stored securely, ensuring that only authorized personnel have access.

3. Transparency in Practice

  • Honest Communication: We communicate openly and honestly with clients, providing them with accurate and timely information about our services.
  • Clear Boundaries: We establish and maintain clear professional boundaries, ensuring that the roles and responsibilities of both the practitioner and the client are understood.
  • Feedback and Improvement: We welcome and encourage client feedback, using it to improve our services continually.

4. Certification and Training

  • Verification: We provide proof of our certifications upon request. Clients can verify our credentials by asking to see our certification documents.
  • Quality Training: All of our training has been undertaken with the highest quality training providers, ensuring that we meet the highest standards of professional competence.
  • Insurance: We are fully insured to practice, providing an additional layer of security and assurance to our clients.

5. Referral to Other Practitioners or Agencies

  • Recognizing Limits: We recognize the limits of our expertise and practice. When a client’s needs exceed our capacity, we refer them to appropriate practitioners or agencies.
  • Collaboration: We collaborate with other professionals, when necessary, to ensure that clients receive the best possible care.
  • Follow-Up: We follow up on referrals to ensure that clients are successfully connected to the services they need.

6. Addressing Ethical Discrepancies

  • Receiving Concerns: Part of our ethical duty is to receive any ethical discrepancies you have experienced with other practitioners.
  • Discussion and Planning: We will discuss these concerns with you and collaboratively develop a plan to address and raise these issues appropriately.
  • Support: We provide support throughout the process of addressing these ethical discrepancies, ensuring that your concerns are handled with the utmost seriousness and professionalism.

Commitment to Continuous Improvement

  • Ongoing Education: We are committed to ongoing education and professional development, staying current with advancements in our field.
  • Ethical Review: We regularly review and update our ethical practices, ensuring they align with the latest standards and regulations.
  • Responsiveness: We remain responsive to the evolving needs of our clients and the community, adapting our practices as necessary to serve them better.

Reporting and Addressing Ethical Concerns

  • Open Channels: We maintain open channels for reporting ethical concerns, ensuring that clients and staff feel safe to voice any issues.
  • Fair Investigation: All reported concerns are investigated fairly and promptly, with appropriate action taken to address any violations of our ethical code.
  • Protecting Whistleblowers: We protect individuals who report ethical concerns from retaliation, ensuring they are supported throughout the process.


The Ethical Code of Conduct for Liminal Connections Ltd is a living document that guides our actions and decisions. By adhering to these principles, we uphold our commitment to ethical practice, fostering trust and integrity in all our professional relationships.

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